Organisation, members and access

• Members and roles. Invite members by email and assign roles: owner, admin, developer and billing manager. Owners manage the organisation; admins manage members and resources; developers build; billing managers manage plans and usage.
• App credentials. Each app's public app id and server-side app secret are separate from personal access tokens and are used only by that app's widget and backend integration.
• Model provider keys. Provider configurations hold the keys the runtime uses to call models and embeddings, managed per organisation under Settings → Provider settings (Models and providers).

#Personal access tokens

Settings → Access tokens creates personal AgentRow API tokens for you (prefixed ag_). They authenticate the builder API for scripts and integrations, as Authorization: Bearer ag_…: managing agents, apps, tools, knowledge bases, conversations and runs. Paste one as the tool access token of a Slack workspace so the platform tools work over Slack.

Each token has a name, an access level (Read-only reads platform data — agents, runs, logs — which is what the AgentRow platform tools need; Full access does everything you can) and an expiry (30, 90 or 365 days, or never). The token is shown once, when created; copy it then. The list shows when each token was last used, and Revoke stops it immediately. "Log out everywhere" ends your sign-ins but leaves these tokens alone.

#Notifications

The bell in the dashboard header shows what needs you, as it happens: a conversation an assistant handed to your team, a customer writing in a conversation that is with your team, a customer-facing run that failed, your plan's runs or conversations reaching 80% and running out, your trial ending, and being added to an organisation. Open one to go straight to it; "Mark all read" clears the badge. Settings → Notifications chooses, per type, whether it appears in the app, by email, both or neither. Emails go to your account address.

#Forgotten password

1. On the log-in page, choose Forgot password?, enter the email you signed up with and choose Send reset link.
2. The page gives the same answer whether or not an account uses that email: if one does, an email "Reset your AgentRow password" is on its way. If nothing arrives after a few minutes, check your spam folder or choose send it again.
3. The email's Choose a new password button opens the reset page. Enter a new password (at least 8 characters), choose Set new password, then Log in with it.

The link works once and expires after 60 minutes. A used, expired or incomplete link says so and offers Request a new link. Requests for one email address are limited, so too many in a row ask you to wait. Setting a new password signs the account out on every device; personal access tokens keep working (revoke them under Settings → Access tokens if needed). You can reset the password even while this browser is signed in.